A booking enquiry is a message from a guest asking about specific dates. Guests who send an enquiry are usually looking for more information before sending a reservation request.
A well – organized reservation system allows hotels to ensure a steady flow of guests into their properties. Hotel chains offer their members the ability to fill 30 percent or more of available rooms on a nightly basis.
Details such as Name of the Guest, Contact Number, Required Room Type, No. of Pax, No. of rooms, Arrival Date, Departure Date, Bookers Name, Pickup Details, Special Requirement or Requests, Agreed Negotiated Rate, Billing Remarks or Billing Instructions etc.
No advance payment for most reservations When you make a reservation through HotelGuides, your credit card is usually not charged. In fact 90% of our reservations do not require an advance payment of any sort. You simply pay the hotel when you arrive or check out.